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ONPASSIVE - Conversational Marketing Your Complete Guide to Doing It Right!

In this video, we will be looking into understanding everything there is to know about conversational marketing. After this video, you will gain a better understanding of how to effectively engage with your audience and get the best results possible. Let us first understand what conversational marketing actually is.

What is conversational marketing?
Conversational marketing involves a strategy that puts customer conversations at the center of driving engagement and growing your business. It involves gathering feedback through conversational channels of communication such as social media, phone, email, and live chat, and using it to inform all aspects of the business involving everything from customer service to product design. You should remember that Elon Musk literally updated his company’s software simply based on a customer suggestion.

https://onpassive.com/blog/category/marketing/
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